• FuglyDuck@lemmy.world
    link
    fedilink
    arrow-up
    7
    ·
    1 year ago

    No. I told her the truth: she doesn’t get to demand that. It’s contract security, and while there are elements of customer service…it is absolutely not customer service. For one thing we’re allowed- and expected to tell people to fuck off.

    If I had to call my boss- who literally had no fucking clue what the policies at that account were- every time someone felt entitled…

    We wouldn’t be in business very long as a company.